Short answer
A CRM for embroidery shops should track customer conversations, garment details, logo files, stitch count assumptions, digitizing status, thread colors, proof approval, payment, and production due dates.
What people are really asking
Embroidery has its own workflow problems. Generic CRM fields usually miss art/digitizing and production details.
- New art may require digitizing.
- Thread colors and placements need proofing.
- Customer-supplied garments need risk notes.
- Production time depends on stitch count and machine capacity.
How The Print Shop CRM handles it
The Print Shop CRM can build embroidery-specific intake, proof approval, and production cards so staff are not translating generic notes every time a job moves.
- Capture garment style, placement, size, logo file, and deadline up front.
- Tie digitizing and proof status to production readiness.
- Flag customer-provided items before they reach machines.
Related questions this answers
These are the plain-English variations a buyer or owner usually searches before they contact someone.
Common questions
Can this handle digitizing fees?
Yes. Digitizing can be a specific field, task, or line-item reminder.
Can it track thread colors?
Yes. Production cards can include thread and placement notes.
Is embroidery different from screen print CRM?
The customer record is similar, but production fields and proofing rules differ.